Frequently asked Question:
How long does production take?
All of our art is hand-cut with a scroll saw and there are over 20 steps in our process. We have most of our MN themed piece on hand; but specific coloring, branding and personalization can add additional time. These pieces take between 3 and 4 weeks. When we create a mock-up for you, this would be considered a custom piece. Custom art will take a bit longer at four weeks.
What if I need to rush an order?
If we have the piece already done, there won’t be a charge. If we are dealing with a custom piece, we can rush your order for a fee. We will need at least a week for production. If you are shipping, the shipping cost will be based on the specific postal charges. Fees are based on size and weight of piece.
Can we pick the order up?
Yes. We have a small workshop in Newport . We can arrange pick up to help save on shipping cost and time.
What are the shipping costs?
Our artwork is fairly heavy and can often be fragile. Shipping costs can vary by location and size. Typically we charge $10 for the small, $15 for the medium and $25 for a large.
Can we send a card with our art?
Absolutely, we want to help you make the perfect gift for your special family, friends and others. We would be glad to include a special note for you. Just let us know.
How can a have a custom mock-up created?
Each piece we create is unique and specific to you. We have a great team that can create the perfect piece you are looking for. We suggest you email us before placing an order and we can get you started.
What are the size options?
Although we can create a number of sizes we do have three standard measurements. All sizes vary slightly. With custom pieces sometimes square and longer narrower pieces fit the subject better. In those instances we base price on square inch.
Small – 9” x 12”
Medium - 16”x 21.5”
Large - 24” x 34”
Do you teach classes?
We sure do! If you have a group that wants to learn a bit about wood, standing and distressing... you have come to the right place. We ask that the group size be no less than 8 people. Email us for details at handoclasses@gmail.com
All of our art is hand-cut with a scroll saw and there are over 20 steps in our process. We have most of our MN themed piece on hand; but specific coloring, branding and personalization can add additional time. These pieces take between 3 and 4 weeks. When we create a mock-up for you, this would be considered a custom piece. Custom art will take a bit longer at four weeks.
What if I need to rush an order?
If we have the piece already done, there won’t be a charge. If we are dealing with a custom piece, we can rush your order for a fee. We will need at least a week for production. If you are shipping, the shipping cost will be based on the specific postal charges. Fees are based on size and weight of piece.
Can we pick the order up?
Yes. We have a small workshop in Newport . We can arrange pick up to help save on shipping cost and time.
What are the shipping costs?
Our artwork is fairly heavy and can often be fragile. Shipping costs can vary by location and size. Typically we charge $10 for the small, $15 for the medium and $25 for a large.
Can we send a card with our art?
Absolutely, we want to help you make the perfect gift for your special family, friends and others. We would be glad to include a special note for you. Just let us know.
How can a have a custom mock-up created?
Each piece we create is unique and specific to you. We have a great team that can create the perfect piece you are looking for. We suggest you email us before placing an order and we can get you started.
What are the size options?
Although we can create a number of sizes we do have three standard measurements. All sizes vary slightly. With custom pieces sometimes square and longer narrower pieces fit the subject better. In those instances we base price on square inch.
Small – 9” x 12”
Medium - 16”x 21.5”
Large - 24” x 34”
Do you teach classes?
We sure do! If you have a group that wants to learn a bit about wood, standing and distressing... you have come to the right place. We ask that the group size be no less than 8 people. Email us for details at handoclasses@gmail.com
Not what you needed?
If we didn't answer your question we want to help! Email us at hagenandoats@gmail.com
